Shipping policy

 

Welcome to ELLE'M STORE LIFESTYLE LLP!

We are committed to delivering your orders safely and on time. Please read our shipping policy carefully to understand how we process and deliver your purchases.

1. Shipping Locations

We currently ship across India .If your location is not listed, please contact our customer support team for assistance.

2. Processing Time

Orders are processed within 2 business days and will be delivered within 5-7 days.

3. Shipping Time & Rates

Free Shipping across India (5-7 days)

4. Order Tracking

Once your order is shipped, you will receive an email /message with a tracking number and a link to track your shipment in real time.

5. Delayed or Lost Shipments
  • If your order is delayed beyond the estimated timeframe, please reach out to us at theellemstore@gmail.com with your order details.
  • If a package is lost in transit, we will assist you in resolving the issue with the carrier.
6. International Shipping & Customs
  • International orders may be subject to customs duties and taxes imposed by the destination country.
  • Customers are responsible for any additional charges that may apply.
7. Returns & Exchanges

Please refer to our Return Policy for details on returning or exchanging your order if needed.

8. Contact Us

If you have any questions about shipping, feel free to contact us:
📧 Email: theellemstore@gmail.com
📞 Phone: +919745510712